Order inquiry: customercare@shophyggebox.com

All other inquiries: hello@shophyggebox.com

Cancellation Policy

If you are not completely satisfied with Hygge Box, you can cancel your membership and discontinue your monthly payments at any time.

In order to cancel before you are renewed for the next shipment, you need to cancel or contact us prior to the renewal date on the 25th of each month. Email customercare@shophyggebox.com or login to your account and click on cancel.

If your membership has already renewed and you’d like to cancel an upcoming shipment, you must request cancellation by the 1st of the shipping month to be eligible for a refund.

IF YOU DO NOT CANCEL PRIOR TO THE FIRST DAY OF A CALENDAR MONTH, YOU CANNOT BE REFUNDED FOR THAT MONTH’S SHIPMENT. WE DO NOT OFFER REFUNDS ON BOXES THAT HAVE ALREADY BEEN SHIPPED.

THIS SUBSCRIPTION IS A SURPRISE BOX. If you don’t like the box contents, then that is the perfect opportunity to gift some of the items to your family and friends. But make sure you cancel your auto-renewal so that you do not receive another shipment that’s not a good fit for you.

For more info, please see our terms of service.